Privacy Policy
1. Data Controller
The controller of personal data submitted through this website is:
WINOGRONO d.o.o.
Kula Gašotova 1, 21480, Dračevo Polje, Hrvatska
kusaonamonissa@gmail.com
OIB 62126487991
For matters related to personal data protection, you can contact us at:
kusaonamonissa@gmail.com
2. What data we collect
Through the forms available on this website, we may collect and process the following personal data:
- name and surname,
- e-mail address,
- phone number,
- delivery address,
- content of the message or order,
- IP address,
- any other information voluntarily provided in the form.
3. Why we process your data
We process your personal data for the following purposes:
- to respond to enquiries sent through the contact form,
- to process wine orders submitted through the order form,
- to contact you regarding your enquiry or order,
- to send payment details, product availability information or order-related information,
- to protect the website against abuse, spam and unauthorized activity,
- to establish, exercise or defend legal claims.
4. Legal basis for processing
We process your personal data on the following legal bases:
- Article 6(1)(b) GDPR — when processing is necessary to take steps prior to entering into a contract or to process your order,
- Article 6(1)(f) GDPR — when processing is necessary for our legitimate interests, such as handling correspondence, protecting the website against abuse and defending legal claims,
- Article 6(1)(c) GDPR — when processing is necessary to comply with legal obligations, including accounting or tax obligations.
5. Voluntary provision of data
Providing personal data is voluntary, but some data may be necessary in order to respond to your enquiry or process your order. If you do not provide the required data, we may not be able to contact you or complete your order.
6. How long we keep your data
We keep personal data for as long as necessary to handle your enquiry or order, and afterwards for the period required by applicable law or for the period necessary to establish, exercise or defend legal claims.
Messages submitted through forms may be stored in the website administration panel and in the e-mail inbox used by the controller.
7. Who we share your data with
Your personal data may be shared with service providers who support us in operating the website and handling communication, in particular:
- hosting provider,
- e-mail service provider or mail gateway provider,
- technical and administrative service providers,
- payment or delivery service providers, if necessary to process an order,
- public authorities, where required by applicable law.
8. Transfers outside the European Economic Area
As a rule, we do not transfer personal data outside the European Economic Area, unless this results from the use of tools or services provided by companies that may process data outside the EEA.
If such a transfer takes place, it will be carried out on the basis of appropriate safeguards required by the GDPR.
9. Your rights
You have the right to:
- access your personal data,
- request correction of your personal data,
- request deletion of your personal data,
- request restriction of processing,
- object to processing,
- request data portability,
- lodge a complaint with the competent data protection authority.
In Croatia, the competent supervisory authority is the Croatian Personal Data Protection Agency — Agencija za zaštitu osobnih podataka.
10. Cookies
This website may use cookies to ensure proper website functionality, remember user preferences, collect statistics or improve the quality of services.
You can manage cookies through your browser settings. Restricting cookies may affect some website functions.
11. Data security
We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction or unauthorized modification.
12. Changes to this Privacy Policy
We may update this Privacy Policy if the way we process data changes or if required by law.
Last updated: 07.05.2026
